Returns & Exchanges
We want you to be fully satisfied with your Google Store purchase. If you change your mind, you can return most items within 15 calendar days of delivery for a full refund or exchange.
Initiate Return
Log into your account, navigate to your order history, and select the item you wish to return to generate a return authorization.
Prepare Package
Print the provided shipping label and securely pack your device in its original packaging including all cables, chargers, and manuals.
Ship Item
Drop off your package at the designated carrier location indicated on your pre-paid return label within 14 days of starting the process.
Receive Refund
Once we receive and inspect your item, we will process your refund to the original payment method, typically within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing